I have led hundreds of training sessions with dozens of organizations. My classes and presentations are fast-paced and fun, and I can work with people at any skill level.
I developed Hennepin County's plain language program, one of the first and most effective programs in the country. As part of that work I created the county's writing style guide and helped lead the rewrite of the county's website. I also developed curriculum and teach a series of writing classes for Hennepin County employees.
Prior to coming to Hennepin County, I was a writer and editor at the University of Minnesota and a freelance writer and editor. I also taught writing classes for high school and college students and for adult learners.
I have a master's degree in English from the University of Minnesota and a graduate minor in Teaching English as a second language, with extensive coursework in education theory and linguistics.
Some of the organizations I've worked with
Association of Minnesota Counties
City-County Communications & Marketing Association national conference
City of Brooklyn Park
City of Edina
City of Maple Grove
City of Savage
City of Shoreview
Minnesota Association of Government Communicators
Minnesota Board of Water and Soil
Minnesota Department of Health
Minnesota Government IT Symposium annual conference
Minnesota Judicial District Court -- 2nd District
Minnesota Judicial District Court -- 4th District
Minnesota Judicial District Court -- 10th District
Minnesota School Public Relations Association
MMCAP Infuse group purchasing organization
National Association of Counties annual conference
National Association of County Information Officers
National Association of Government Web Professionals annual conference
Region 9 Development Commission
St. Paul Public Libraries
St. Paul Public Schools
Upper Minnesota Valley Regional Development Commission
Watershed districts throughout the Twin Cities
2022 Minnesota Association of Government Communicators Silver Award for the "Plain language and government communications" instructional video.
2014 Pinnacle Award from the National Association of Government Web Professionals for the Hennepin.us website. I led the content rewrite portion of the site redesign.
Two 2013 ClearMark Awards from the national Center for Plain Language. A total of only 10 awards were given to public sector writers in 2013.
Awards in 2012 from the National Association of County Information Officers and the Minnesota Association of Government Communicators for the Hennepin County plain language program.
First place in the writing category at the 2006 University of Minnesota Maroon and Gold all-campus communications awards.